A global pharmaceutical company in the United States needed a strong, scalable, and secure system to manage prescriptions across branches in different countries and partner hospitals. 

Their existing system struggled to keep up with their growth and lacked the access management necessary to comply with international data privacy regulations. 

They wanted a tool that could make their work easier, connect smoothly with US insurance services, and allow their international partners to access it securely from their locations.

The answer? - Formaloo.

Results: 60% efficiency improvement 📈

By implementing Formaloo, the company significantly improved its prescription management process, achieving measurable gains in efficiency, security, and cost savings.

Cost Savings & ROI

By optimizing workflows and reducing administrative burdens, the company achieved significant cost savings. 

With a 25% reduction in operational expenses and increased efficiency, the return on investment (ROI) for implementing Formaloo was realized within the first six months.

Enhanced data security and compliance

With Formaloo’s access control and workspace segmentation, the company ensured compliance with international data privacy regulations, like HIPAA, securing sensitive patient information. 

By restricting access to only authorized personnel, they reduced the risk of data breaches by 40% and ensured that each branch, hospital, and insurer could only view the data relevant to their region.

Streamlined workflow & increased efficiency

Automated workflows and seamless integration with US insurance services eliminated bottlenecks in claims processing, reducing approval times by 60%.

By cutting down manual data entry and paperwork, administrative overhead was reduced by 35%, allowing staff to focus on higher-value tasks.

Improved collaboration across international teams

Formaloo’s controlled access allowed secure collaboration between international branches, hospitals, and insurance providers. 

This enabled faster coordination between stakeholders, cutting communication delays by 50% and improving response times for critical prescription approvals.

🧩 The challenge: Managing global prescription data

Operating in multiple countries meant tackling strict data privacy laws, managing complex access for hospitals and insurers, and ensuring seamless integration with US insurance services for smooth claims processing. 

Their existing system lacked the flexibility and security needed, pushing them to seek a scalable, high-performance solution that could support growth while meeting stringent security requirements—ultimately leading them to choose an on-premise solution.

Connecting their prescription management system with US insurance services was crucial for efficient claims processing and patient care. The system needed to handle a high volume of prescriptions and scale effortlessly as the company continued to grow.

⭐️ The solution: Formaloo on-premise deployment

To address its scalability, security, and compliance challenges, the pharmaceutical company implemented Formaloo’s on-premise solution, which proved to be the ideal choice. Unlike traditional enterprise solutions that lock companies into rigid cloud-based infrastructures, Formaloo is one of the only platforms offering an on-premise deployment, giving the company full control over its data, security, and infrastructure—a level of flexibility unmatched by competitors.

With Formaloo’s intuitive no-code platform, the implementation was incredibly fast (taking just 5 days), requiring just one-time server access to set up, without sacrificing customization, security, or scalability.

Operating across multiple countries, the company needed granular access management—something most enterprise solutions fail to provide. Formaloo’s workspace segmentation ensures that each branch and partner hospital can access only its relevant data, forms, and databases, enhancing both security and compliance. Combined with 100% customizable workflows, Formaloo delivers an enterprise-grade solution that is both powerful and easy to use.

Transforming prescription management with AI-driven automation

With Formaloo AI, the company digitized and automated its entire prescription workflow across global branches and partner hospitals. 

Now, prescriptions are logged, verified, and approved seamlessly, reducing errors and delays while ensuring compliance with US insurance regulations.

To enhance security and compliance, Formaloo’s advanced access management ensures that:
- Pharmacists and medical staff can only access prescriptions relevant to their branch or hospital;
- Insurance providers can securely retrieve only the prescription data necessary for claims processing;
- Regulatory compliance is upheld with full audit trails and controlled data segmentation.

Additionally, doctors can pre-fill prescription details using Formaloo’s smart forms, and insurance claims are automatically processed based on AI-driven form logic—eliminating manual data entry and reducing administrative overhead.

Because Formaloo is fully customizable, the company adapted the platform to match its specific workflows, approval chains, and country-specific regulations. 

By implementing Formaloo, the pharmaceutical company eliminated inefficiencies, improved security, and seamlessly integrated with US insurance services—delivering an enterprise-grade solution that is more powerful, flexible, and easier to use than any alternative on the market.

Key feature: Workspace segmentation

The company handles separate workspaces for 2,000 healthcare institutes.

Formaloo's workspace feature allows the company to create separate, secure environments for each hospital. 

This ensures compliance with local data privacy regulations and prevents unauthorized access to sensitive information. Each branch can manage its forms, databases, and workflows within its designated workspace.

Key feature: Access control management

With over 10 different access levels, including sharing access to apps, folders, forms, and even data rows, enables the company to define precise permissions for different user groups. 

Hospitals in each country are granted access only to the data within their specific workspace, ensuring data security and compliance. 

Similarly, access is tailored for insurance providers in the US, allowing for secure data exchange for claims processing.

Key feature: Insurance service integration

Formaloo's open API enabled smooth integration with US insurance providers, allowing the company to automate claims processing and reduce manual work. 

By connecting their prescription management system directly with insurers, they streamlined approvals, minimized errors, and sped up reimbursement times. This integration not only improved operational efficiency but also enhanced patient care by ensuring faster access to necessary treatments. 

Additionally, Formaloo’s flexible API allowed for customization, making it easy to adapt to different insurance policies and regulatory requirements.

Rapid Implementation Process

One of the key advantages of choosing Formaloo was its quick deployment. With one-time access to the company’s servers, Formaloo’s team successfully implemented the entire system in just 5 days. 

This fast turnaround allowed it to seamlessly transition from its old system without any disruption to operations, ensuring immediate benefits in security, efficiency, and compliance.

Serving data on their servers

With Formaloo’s on-premise option, the company hosts its own dedicated version on its servers, ensuring complete control over its data. This setup includes installation, ongoing updates, and full maintenance for a secure and customized experience.

Start your journey with Formaloo today 🚀

By using Formaloo for digital transformation, the company has showcased how technology can enhance operational efficiency. With its intuitive interface, customizable forms, and powerful analytics, Formaloo has enabled the company to optimize workflows, make informed decisions, and elevate customer experience.

No matter the size of your business, Formaloo can help you achieve your objectives. Take the first step toward digital transformation today and unlock the advantages of a more efficient, data-driven organization.