Online Survey

Inspiration

Mastering product excellence with a feature awareness survey

The SaaS industry is booming. Companies and startups create new tools with many features to solve important problems. Among this number of features, some are essential, and that’s what are targets. Some features are complementary, and some are…

Inspiration

Post-event survey – why it’s crucial to event success

Hosting an event can be exciting and daunting at the same time. Organizers must take into consideration differences in expectations, needs, and conditions to make the event successful. One way to make the process easier is to gather feedback after an event to discover what was a hit and a miss.

Inspiration

Why customer service surveys matter

Did you know that 91% of customers are more likely to do business willingly with a company again if they have a positive customer service experience? Delivering exceptional customer service is no longer a luxury; it’s a necessity. A positive customer service experience is essential to their loyalty.

Inspiration

How online purchase feedback shapes customer experience

In today’s fast and competitive digital world, knowing your customers’ experiences is important for your business to succeed. Social media and online reviews give customers more power to share opinions and influence others than ever before.

Behnaz Shokooei

Inspiration

Elevate every interaction with actionable meeting feedback

Meetings are essential for teamwork, decision-making, and moving forward in any organization. However, not all meetings are successful.

Behnaz Shokooei

Marketing

CSAT vs NPS: What’s the difference & which is a better metric?

Customer satisfaction is a top priority for businesses, but how do you truly measure it?

Inspiration

9 ways to make more engaging surveys

Let’s be honest: traditional ways of creating a survey are boring and time-consuming. And besides, no one likes to sit through and fill out a dull survey unless you’re Sheldon Cooper from the sitcom, the Big Bang Theory.

Inspiration

6 survey logic features to supercharge your surveys

Imagine asking someone about their favorite color after they’ve already told you they’re colorblind – it’s a waste of time and effort on your end and insensitive towards the respondent.

Inspiration

5 Errors in surveys to avoid to collect authentic data

Have you ever spent hours creating a survey, only to be met with responses that make you scratch your head in confusion?

Inspiration

6 Actionable tips to create a highly inclusive survey

The world has become a global village. Despite the existence of nation-states and borders, individuals have the freedom to move across the globe, often driven by the pursuit of better career opportunities.

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Formaloo Work OS empowers you to create stunning forms, dashboards, customer portals, CRMs, and various business apps—all without any coding, in one centralized platform. Trusted by over 25,000 businesses daily, Formaloo helps you build internal tools and customer engagement solutions like AI-powered quizzes, calculation forms, membership websites, client portals, HR dashboards, and smart surveys.