Marketing

Marketing

How brand surveys can enhance your brand strategy

If you’ve ever wondered why some brands seem to effortlessly capture audience attention while others fade into the background, you’re not alone.
Mehal Rashid
·
6
min read
Marketing

CSAT vs NPS: What’s the difference & which is a better metric?

Customer satisfaction is a top priority for businesses, but how do you truly measure it?
Mehal Rashid
·
7
min read
Marketing

5 Ways to improve customer satisfaction and retention

According to a study, customer retention rates increase by 5% for every 1% increase in customer satisfaction. Another study finds that only a 5% increase in customer retention can increase company revenue by 25-95%.
Mehal Rashid
·
4
min read
Marketing

How to calculate your Net Promoter Score (NPS)

The Net Promoter Score helps businesses measure customer loyalty. It’s an easy way to understand your customers and measure how satisfied they are with your products or services.
Ouma Ben Ayed
·
2
min read
Marketing

What is Customer-Driven Marketing Strategy?

Without a successful customer-driven marketing strategy, your business will struggle to reap the potential benefits...
Noosh Baratpour
·
3
min read
Marketing

3 Incredible sales tips in 2021

Selling is hard. Especially when a business is at the beginning of the growing stage and needs more profit to grow faster. The three sales tips and tricks help your business increase profit by increasing existing customers’ engagement and leads.
Cristina Murazik
·
2
min read

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